What's included in your stay and what costs extra
Your nightly rate covers your guest room (examples: Resort View Room; Water View Room; Theme Park View Room), standard in-room amenities, complimentary Wi‑Fi, use of resort pools for registered guests, monorail/boat/bus transportation to the parks, and free self-parking. Meals, specialty dining, spa treatments at the Grand Floridian, valet parking, marina rentals, babysitting/children's club fees and some recreational extras are charged separately.
In this guide
- What your room rate includes
- Dining and food — what's included vs. extra
- Pools, beach and recreation — included access and extra fees
- Transportation and parking — what's free and what costs extra
- Club Level, suites and extra room services
- Spa, fitness and nearby facilities
- Policies and extras that can affect your bill
What your room rate includes
The room rate pays for the accommodation type you booked (examples: Resort View Room, Water View Room, Theme Park View Room, and Club Level options). Standard check-in time is 3:00 PM and standard check-out time is 11:00 AM.
Complimentary wifi is provided in guest rooms, main lobbies and main pool areas. Rooms include standard in-room amenities; specifics depend on room category and bedding configuration.
- Access to registered-guest pools (scan MagicBand or room key required)
- Use of the Great Ceremonial House public areas and on-site shops
- Complimentary monorail, boat and bus service to parks
- Free self-parking for resort guests
Dining and food — what's included vs. extra
The nightly rate does not include meals. On-site dining ranges from quick-service spots to table-service restaurants and lounges; most table-service meals require advance reservations.
Some quick-service and snack locations accept Disney Dining Plan credits, but many table-service and lounge items are paid a la carte or require reservations. Check each venue for current acceptance of dining plans.
- Table-service restaurants (examples): 'Ohana, Kona Cafe — require reservations and are charged per meal
- Quick-service and snack locations (examples): Capt. Cook's, Kona Island, Pineapple Lanai — pay per item; Capt. Cook's does not require reservations
- Lounges and bars (examples): Tambu Lounge, Trader Sam's Grog Grotto — drinks and appetizers are extra; Trader Sam's limits admittance to 21+ after 8:00 PM
| Venue | Serves | Typical hours (from resort info) |
|---|---|---|
| 'Ohana | Breakfast & Dinner (family-style, character breakfast) | 7:30 a.m. – 12:15 p.m.; 3:30 p.m. – 10:00 p.m. |
| Kona Cafe | Breakfast, Lunch & Dinner | 7:30 a.m. – 11:00 a.m.; 11:45 a.m. – 2:00 p.m.; 5:00 p.m. – 10:00 p.m. |
| Capt. Cook's | Quick-service meals | 7:00 a.m. – 12:00 a.m. |
Pools, beach and recreation — included access and extra fees
Registered guests may use the resort’s pools (Lava Pool/Nanea Pool with waterslide, Oasis Pool, and Cove Pool) and the white sand beach along Seven Seas Lagoon; swimming in the lagoon is not permitted for safety reasons.
Some recreational offerings carry extra charges — for example, marina watercraft rentals, guided fishing excursions, surrey bike rentals, and private Oasis Patio reservations.
- Pools require scanning a MagicBand or room key; pools are for registered Polynesian Village Resort guests only (no pool hopping).
- Children under 12 must be supervised in pool areas; complimentary life jackets are available at pools.
- Pools may close temporarily for unsafe weather (lightning).
Transportation and parking — what's free and what costs extra
Complimentary monorail, boat and bus service to Walt Disney World theme parks is included for resort guests. The monorail station is on the second floor of the Great Ceremonial House.
Free self-parking is available to resort guests. Valet parking and airport shuttle service are available for an additional fee.
- Boat service to Magic Kingdom departs roughly every 20 minutes (may be suspended during thunderstorms)
- Airport shuttle service is available but carries an extra charge
- Taxis, rideshare (Uber/Lyft) and rental cars are alternatives that cost extra
Club Level, suites and extra room services
Club Level rooms and suites (examples: Resort View - Club Level Room; Theme Park View-Club Level Room; Kamehameha Suite - Club Level) are offered at an additional nightly rate and typically include access to club-level lounges and services — those club benefits are not included with standard room rates.
Additional on-site services such as dry cleaning, valet laundry, and some premium room amenities may carry extra charges.
- Club Level access and suite upgrades cost extra (check your reservation for included benefits)
- Dry cleaning and valet laundry are charged separately from the room rate
- Resort offers 24-hour self-service laundry (coin- or card-operated) in addition to paid services
Spa, fitness and nearby facilities
Disney's Polynesian Village Resort does not have its own full spa or fitness center on site; guests use the Grand Floridian Resort & Spa facilities nearby. Spa treatments, massages and some fitness services at the Grand Floridian are charged separately and require reservations.
The Grand Floridian fitness center offers strength and cardio equipment and has specific access hours; access is arranged for Polynesian guests and may require a MagicBand or room card.
- Spa services (massages, body treatments, manicures/pedicures) at Grand Floridian are extra
- Grand Floridian fitness center hours and access rules apply to Polynesian guests
- If you want spa or fitness appointments, book in advance as treatments are by reservation
Policies and extras that can affect your bill
Payment at Disney-operated locations is typically by credit or debit card; some Disney guidance indicates cash is not accepted for charges on property. The primary guest on the reservation must be at least 18 to check in without an accompanying adult.
Pet stays are not permitted; smoking is allowed only in designated outdoor locations. Babysitting, children's clubs and other supervised childcare are available for a surcharge.
- Valet parking, spa treatments, marina rentals, private patio reservations and airport shuttles are charged separately
- Babysitting and supervised children's activities carry extra fees
- Make sure reservations list the correct guest names — Disney ties reservations to the checking-in guest
